About
I don't send newsletters. I build communication systems.
I started at GetResponse, where I helped build the Professional Services programme for Enterprise clients – effectively a one-person email agency inside the company. Behavioural segmentation, welcome flows, abandoned carts, store integrations and discovery calls with the teams behind large brands: e-commerce, pharma, sports events.
I then owned lifecycle at a SaaS platform in the CDN space, across a base of roughly 200k users. I made sure every change to the product, the plans and in-app onboarding was reflected precisely in the emails, separated the marketing contact from the app user, and messaged people based on how intensively they actually used the product – working directly with the product and dev team.
Today I am building email marketing from scratch for a publishing house: API integrations, copy, message design, segmentation and automation of the entire intake process, documentation included, working directly with the CEO.
I work on a full ownership basis: planning, copy, implementation, analysis, recommendations and scoping the next steps.